Becky was lovely and very helpful.
She explained everything clearly and reassured me that the card payment was secure and confidential.
I completely understand that an engineer couldn’t be arranged before the public holiday, but she was still very apologetic, which I appreciated.
Thank you for the great service Becky!
Great customer service and great knowledgeable engineer fixed very professional and prompt
I’m not sure if we got lucky, but an engineer was here within half an hour from making the call….serious Man points earnt with the wife!
Very helpful and efficient.
Explained costing very clearly.
Great service
Thanks
Vicky was really helpful and nice. Great person to deal with
First class service, good communication, requested AM appointment which was met, Coby very knowledgeable. Would use again without doubt
I called NAC Repair this morning about my faulty washing machine. Vicky was the agent on the phone and her customer service was excellent. Within minutes she had booked in the repair for 4 days from now. Very efficient. Thank you.
Communication was excellent throughout, a time slot was given and the engineer arrived on time. Costs are given very clearly. Unfortunately he was unable to fix the washing machine as the parts were no longer available. Would have no hesitation in using again.
Engineer Ross was very helpful and considerate, after clearing the fault he checked the appliance fully before leaving. He had an excellent knowledge of Samsung fridge/freezers.
Great experience. Engineer was prompt , very polite , nice young man , and good at his job.
Nice engineer, made a thorough check on my fridge.
Professional service,
Good value
Will use this service again
