Our Reviews

This is my second time using NAC and have found them to be efficient and reliable. Easy to book and then updates once they have allocated an engineer.
First time was a washing machine fault, second time an induction hob problem. Both dealt with quickly and with a satisfactory outcome.
I think the call out fee is a fair price and in both cases it didn’t cost me any extra in parts or labour. Given really good, practical advice regarding the appliances as well.
All in all a very good service which I wouldn’t hesitate to use again.

Very efficient and quick response

The lady I spoke to was very helpful and polite,explaining everything in detail overall a great experience thanks again

My integrated fridge freezer bulb and switch had been staying on, getting hot and melting the plastic inside my fridge. The fridge was still working so James looked, diagnosed, sent me the cost of unit parts straight away (rather than giving up and just saying to buy a new fridge/freezer which one company had done over the phone without even coming to see it!) and came back this week to fit them. He demonstrated it working, told me how to check it, said the fridge/freezer is still in good condition so it would be a waste of money to just buy a whole new one for the sake of it and then left after checking I was happy. He worked quickly, arrived early (in the time window given) and I’ve now got a working fridge so am very happy.

Really great customer service. Sharon was very professional, polite and gave me all the information I needed. After being messed around by other company’s for the last week, NAC have got me all booked in and will message the night before with a timeslot. Perfect!

Very good, professional service.

On time excellent service knowledgeable and did the job quickly

Fabulous friendly customer service from Sharon – quick and easy to organise a prompt engineer visit.
Couldn’t ask for more !!
⭐️⭐️⭐️🤩

Easy to book appointment, engineer was quick and very efficient, in and out job done

very good experience, Rebecca was very helpful

Short wait time, friendly professional and helpful. Thanks!

Becky was helpful and professional.