The call was answered quickly and the very pleasant lady dealt with our electric oven issue efficiently. We now have an appointment with an engineer attending as early as tomorrow to hopefully remedy the issue. A great initial experience. Thank you.
Kind and informative. Booking no problem. Named engineer which is good for my elderly mum. Paid upfront so mum doesn’t have to worry about money.
Fast efficient and friendly service, clear instructions and booked same day visit. Recommended.
Excellent and efficient booking. Thank you Yvonne
Phone answered quickly and helpful response received.
Prompt reply and offered same day appointment which was very good. Very pleasant telephone manner.
Very knowledgeable engineer who persevered until dishwasher fault was sorted
Excellent service and fixed the problem quickly – will keep the details use again as a trusted service. Would recommend as came out same day and the problem was sorted.
An engineer was organised very quickly. Jack came to see the job, and tried to acquire a part locally that day. That was unsuccessful but he ordered the part and came to fit it as soon as it arrived. He was excellent, good communication skills and tidied up when the job was completed.
The engineer Josh was professional, polite and helpful. He checked the oven thoroughly before fixing the problem and then suggesting a course of action for the future. There hasn’t been a problem since his visit. Overall I’m very pleased.
Communication was good by text and email. The engineer was polite, knowledgeable and efficient. His investigation was thorough and the parts ordered within half an hour. They were sourced and fitted within 4 days and the cooker was running smoothly again to provide a roast dinner the next day😊 I would certainly recommend the company to anyone 👍
The repairs were a case of fault finding. The engineer sent was prepared to fix the washer for me.
He was on time and polite. Overall, a pleasant experience. Ten out of ten for him.
