Very good will use them again if needed prompt service and very helpful
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Very good will use them again if needed prompt service and very helpful
Becky was extremely polite and pleasant to talk to. She explained the process clearly which gave me a high degree of confidence in what to expect .
I rang this company on Tuesday and the initial lady I spoke to, Yvonne, was extremely engaging and helpful. She fully explained the charge and what it pays for. She said by 6pm, the engineer assigned to me would text me with an appointment time. This duly happened and I was informed that the engineer, Cody, would be with me between 8am and 1pm on Wednesday. I got a text about 9am saying Cody was on his way. Cody was delightful and thoroughly examined my dishwasher, found the fault, and got my dishwasher going again. He also gave me advice about loading the dishwasher so that the anti-flooding mechanism would not be activated in future. I would wholeheartedly recommend this company as the service was efficient and seamless from start to finish.
Yvonne had an excellent telephone manner
Very friendly and informative
Quick pick up, friendly adviser, appointment booked, with advice on action if time slot not suitable.
Representative was excellent & extremely knowledgeable.
Clear emails followed with confirmation & details of next steps.
Pleasant to talk to, explained the process simply
Very professional, polite and helpful.
Phone answered quickly.
I could understand Becky
Call out price was affordable.
Engineer arriving next day is good.
Booking process was very efficient. Engineer turned up on time and fixed my washing machine without any fuss. Cheerful visit.
Quick, efficient response