A customer-first experience. I was kept fully informed (by email) about the two visits and was impressed by the way Paul created a temporary solution of the washing machine’s door-catch problem so that I was able to wash clothes during the short wait for a replacement door-catch. Very important to me since I have an invalid wife
Appointment within 2 days of contacting NAC, part required was quickly identified and ordered. Fitted within 4 days after that. Very knowledgeable and professional, left area clean and tidy and, more importantly, my washing machine working well.
Yvonne was very helpful, professional and friendly and arranged an appointment with engineer to call promptly.
He was very nice person who fitted element
Had a great experience with NAC when my AC decided to give up on the hottest day of the year (of course 🙄). Their technician showed up right on time, diagnosed the problem in minutes, and had it up and running faster than I could say “heatwave.” Super professional, transparent pricing, and they even cleaned up after! Definitely earned my trust. I’ll be calling them again if anything else breaks.
Highly recommended.
The engineer was very efficient,helpful & polite.
Great service.
Straightforward and booked in straight away
Came when they had arranged to,mr Aston very pleasant and efficient.Did a tidy job.
Lovely lady, very professional, listened and was very helpful.
Review is prior to repair engineer arrival. Fantastic call and booking experience.
Friendly and helpfull
The booking process was easy as was the communication. The oven was fixed within 30minutes and parts were available without having to be ordered. The only downside was we were told it would be a three hour window for the appointment, however this was a five hour window that also led to a 7,5 hour wait all day due to late running. But I know this can be out of your control if things don’t go to plan. I’ll definitely recommend NAC to others.
The company were very helpful from the off. John the engineer turned up on time , was very helpful and tried his very best to resolve the issue. Unfortunately the part needed wasn’t available for a 20 year old American fridge freezer. John was excellent and I would recommend him to anyone
