Our Reviews

Our american fridge freezer died without warning at a crucial time – just prior to a big house party(!!). Got in touch with NAC via Samsung and the process was great – simple online booking system, great communication and Stefan our engineer was prompt, calm and clear – wasn’t gonna get fixed in time but gave us a timescale and stuck to it. Great service, v reasonable pricing structure and we always knew what was going on – well done!

Friendly and quick!

Pleasant conversation

Ye engineer phoned me to update me what time he was getting to my appointment which help as I knew he was on his way very professional

I was dealt with very fast and efficiently. Leesa was very polite, put me at ease and asked appropriate questions relating to the repair. I was very happy that they were able to fit me in asap. Thank you!

Very helpful engineer,Robert Hill.Came when arranged and explained clearly what was wrong.

Well done NAC. A quick response from the phone call and an engineer called Josh Heyes visited 2 days after who was polite, professional and diagnosed the fault with my American fridge freezer now awaiting part to fix fault unlike first company Go Assist who’s engineer didn’t find the correct fault and stated that appliance was beyond economical repair which was incorrect. I am so glad I went for a second opinion and would recommend NAC/ Josh Heyes domestics.

Easy to use website, good phone communication and excellent engineer to do the job

Josh came to repair our fridge/freezer, he quickly identified the problem and gave us a quotation.
Josh was an absolute gem, polite, cleaned up after himself, I would not recommend them enough

Repair man was quick and efficient…knew exactly what the problem was and came back a few days later with the part and our dishwasher was fixed in 10 minutes.

Good job prompt and polite

Immediate and friendly response when I called. Details taken very quickly and accurately and procedure clearly explained. Engineer visit subsequently arranged very quickly.