Very helpful on the phone and booked in for next day so excellent so far.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Very helpful on the phone and booked in for next day so excellent so far.
Engineer Dylan was polite, diligent and incredibly efficient.
NAC’s team was understanding and very quick to offer help.
Engineer very pleasant, communication great.
So refreshing to experience dealing with a company who made it easy to book, reliably communicated details of the engineer’s visit and in this era of “throw-away consumerism”, got my tumble drier working properly again.
Very helpful, prompt action
Lovely lady & very helpful. So easy to organise a repair too. Thank you.
Katherine answered the phone promptly
Professional manner
Kind and courteous
Understood the problem immediately, and efficiently arranged and engineer to visit to help with the situation
Yvonne was friendly and helpful. Knowledgeable about my problem and explained the process and costs.
Appointment made for the next day and the mechanic, Lucas, arrived within the 2 hour time slot agreed. Problem diagnosed requiring 2 new parts, with prices checked and given, and a second visit arranged. The repair was carried out quickly and professionally. A good experience and will use again.
Information provided very quickly and was exactly what I wanted.
Becky was wonderful on the telephone, very caring and polite.
Excellent service from the moment I spoke to Yvonne at customer service, very professional but personable, kind and polite. Assured me that the repair could be done, told me the cost up front and that the engineer would call me before he arrives. I would not hesitate to use this company again.
Thank you