Good contact with customer
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Good contact with customer
Fast efficient call, got the required service in place with no issues.
Very helpful and friendly
Oven stopped heating up. Called NAC and booked an engineer who replaced the element. I was kept informed by text about when the engineer would arrive. Very happy with the service.
Fast efficient service, and an extremely helpful telephone operator. Thank you.
Easy online booking and payment in the evening for an appointment the next morning.
Good telephone contact with engineer prior to visit to confirm time and discuss requirements.
Christopher was very good with the elderly customer (my aunty), easily fixed the electrical problem with the cooker and gave good advice for future reference. Also followed up by phone with me to confirm what had been done.
Excellent customer service
I had two appliances that needed repair. Booking a time slot was very easy and efficient. Greg let me know when he was on his way, arrived on time and very quickly diagnosed the problem with my oven. He was able to fix it without needing any additional parts, and while the oven was doing a ‘test run’ he got on with finding and fixing the blockage in my dishwasher. From start to finish the service has been excellent and I have no hesitation in highly recommending the company. I will certainly be using them again, should the need arise.
Excellent response
Best dealt with my inquiry
Booked engineer call out promptly
Dealt with payment smoothly
Excellent service from start to finish
First class service, nothing to much trouble, friendly staff just great 👍🏻
Liz was helpful, efficient and easy to deal with.
Professional and helpful helpdesk assistant, answered my questions and booked a repair very smoothly. Now just need to see how the repair goes. Thank you.