Helpful member of staff took the call, understood the issue and arranged a prompt visit by an engineer. The engineer identified the problem immediately and resolved it. Excellent service.
Prompt service from a pleasant and knowledgeable workman who explained the problem with the appliance and my options.
Engineer very pleasant. Explained the problem. Dealt with it efficiently. Will definetly use N.A.C again.
My first time using your service.
I was able to have an engineer come out the same day
He was pleasant and friendly. He got on with the job needed after checking with me what the problem was.
He did a thorough check on my appliance which was actually all okay. The problem was identified as a plumbing issue so he gave me further advice re getting this checked as it appeared that may have been causing the problems.
Following submission of my request on the previous evening, my return call from Andrew to make enquiries as to the problem with my fridge freezer was prompt and considering it was a Friday he was able to offer me an appointment on the Monday morning. On the day of the visit, he arrived promptly, was very pleasant and his explanation of what the problem was ( which was, regretfully unrepairable) was well explained and was able to give me a time line so I was able to plan my options.
Very efficient phone call and follow up call with engineer
Very good and professional. Excellent service.
Mitchell came at the time arranged. He solved the problem with my fridge and was efficient, polite and professional. I would not hesitate to recommend NAC for appliance repairs.
Patricia Llewellyn
Aleks was friendly, efficient and had the problem resolved very swiftly
I was kept informed about the time of arrival . The engineer was pleasant and helpful. Would recommend .
The whole process was easy and efficient from start to finish. A booking was made on line, which was confirmed by email. The engineer contacted me by phone to confirm he was in receipt of the booking. On the morning of the appointment the engineer phoned to give a time slot. He attended on time diagnosed the issue with our dishwasher, he had a replacement part in his van which he fitted all within 30 minutes. He tidied up after himself and was pleasant and easy to deal with.
Engineer was very good worked out problem and mended machine quickly.
