Martin was great. Repaired a microwave oven grill, oven fan and grill element. Diagnosed and returned a couple of days later with the parts. Great service
The person I spoke to was so professional and polite. She dealt with my enquiry expertly and efficiently. Repairs man coming Monday so I will let you know how it goes
Booking was easy, Comms were great and the engineer arrived on time and was really knowledgeable and friendly.
Cooker chimney hood repair needed. Straight through on phone. Job prices given to me. I accepted. Agreed visit day. Engineer Aleksander messaged me directly to agree timing and also messaged when he was 15 mins away. He was very professional and got the fan going again. Excellent all round service.
Clear, polite,focused.
Lady was great and very helpful
The booking process was straightforward and offered very prompt service. Useful to have the space to describe the issues we were having ( rather than general one-liners) so that the engineer was primed before he got to us. Very helpful engineer who spotted the problem quickly. In the end it was a simple fix and he also took time to show me how I could easily sort this if it happened again.
Quick, efficient and friendly. Gave a few details and the advisor was able to get me booked in for a repair with the option of a possible cancellation for same day appointment. Gave a breakdown of the cost for callout and labour. Great customer service.
Katherine was lovely to speak to. Pleasant manner , polite and and sorted the issue quickly and efficiently.
Fast and efficient service
The engineer arrived on time, diagnosed the problem ordered the part and returned a few days later to complete the job.
Will definitely use them again.
The engineer turned up at the arranged time was very professional and polite.
Examined and tested the appliance and provide his assessment of the fault which after the repair was carried out was correct.
The engineer was so helpful and went through all the results of his findings with me. Explained all reasons why and what solution was. He was efficient friendly and area of work was left as he had found it.Would have no qualms about using the company again.
