Very straight forward booking system.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Very straight forward booking system.
Easy to book, great communication. Quality, professionally sorted the problem
Polite guy did the job he came to do
Leesa was very friendly and professional she was very clear with the information that I required.
Really friendly call. Given a time slot on Thursday. Incredibly straightforward and brilliant service.
Very helpful, straightforward information of next steps and very easy to talk to on the phone.
We were very pleased with our whole experience with NAC. We were messaged the night before with a window of time when Chris, our engineer, would call and this was to be between 8 and 1pm. We were told we would be fourth on his list. On the day, he messaged again when he was on his way. This was all very helpful. Once he arrived, he undertook a very thorough inspection of our appliance which was reassuring. We would definitely use NAC again.
Sarah was very helpful and I could book a speedy repair.
Prompt response. Clear instructions. Sarah was courteous and professional!
Your engineer turned up on time was very precise in diagnosing the fault was polite and well mannered and rectified the problem
I recently had freezer problems , so contacted NAC , the lady who answered the call ( Yvonne ) was very friendly and helpful ,she spoke clearly , and explained charges etc before she went on to book me an appointment, also telling me the name of my repair man ( Casey) .
The evening before my appointment I was contacted to let me know my appointment time slot.
Casey arrived on time , and was also incredibly friendly helpful and professional, as my freezer was quite old and the replacement part was very expensive , we decided between us that it wasn’t an option to replace the part , and I loved that Casie didn’t try to persuade me otherwise .
I will definitely use this company again well done NAC
Rapid response to enquiry. Very competent engineer rapidly identified the fault and the parts required. Price for parts received in 24 hours and we were kept informed on expected availability of parts. The engineer came within days of the parts being available and completed the repair. Very competent and I was particularly pleased to see he had a trainee with him. He was a nice young man and very happy to be doing a worthwhile job and meeting people .
We liked the fixed price given at the first enquiry.
Absolute breath of fresh air to find your company
Brilliant