Easy to book engineer visit. Direct contact with engineer ahead of visit. On time and day for engineer visit. Engineer delivered fix, with no hint of “extra” cost BS. Good and fair price. Recommend.
Excellent response time and good communication from Philip who replaced the oven heating element promptly and efficiently
Nick was amazing. Really polite, tidy, and timely. Very professional and knew his stuff.
Mi wish all workmen were as helpful.
Thanks Nick
Filled in online for a call out late evening
Had a call next morning
Repair all finished by midday
Excellent service with definitely use again
Great communication & easily booked,at a convenient time
Quick response, very proffecional and polite
Precise answers to questions asked. Great help booking an engineers visit.
Rebecca was kind, approachable and knowledgeable. We were able to book our repair right away. Many Thanks 😊
Tom came to do the original assessment of my cooker and advised me of the issues and placed the order for the spare replacement parts making sure I got the best prices. He was polite and arrived in the time slot. When Tom came to do the repair itself he was very clean and tidy, and completed the work within a reasonable timeframe, again he arrived within the time slot. I would be more than happy for him to do other repairs but that might be tempting fate with other appliances……..LOL! Thank you to the office team as well as very helpful at the time of the original call.
So impressed with the call handler, she was so helpful and friendly. Organised very speedy service, and fixed price.
Great customer service
Have used before very helpful lady
