Our Reviews

Contacted NAC for a faulty washing machine, which is now fixed. I have been completely delighted with the service provided, which was excellent from start to finish. Communication throughout was exceptionally clear and timely. The engineer attended when expected, the required new part was ordered immediately and a follow up appointment scheduled as soon as it arrived. Not only is the machine now working perfectly, but the part is guaranteed and should the same problem occur again, there will be no charge. I will definitely use NAC again – they provide a quality result, with great efficiency and genuine care for the needs of their customers.

Came next day…kept in touch and updated….brilliant

Professional and friendly service. Everything done carefully

good service at a reasonable price

I doubt that the service could be improved upon as I couldn’t fault the service I received.
Customer satisfaction at it’s best.
😁😁

Helpful and quick on the telephone. Speedy response.
Engineer Marty was most helpful and quickly diagnosed the problem. Ordered the spare parts and came back to fit them. Excellent service.

Very reliable and would definitely use them again.

Rob, the engineer, contacted us and came out exactly when he said he would. He carried out a temporary fix while waiting for parts and came back out a soon as the parts arrived. He was friendly and professional, would not hesitate to recommend.

The serviceman was excellent. The problem was minor; cooker fan not working as it should. He diagnosed the problem, but the cooker hood is old and not made anymore. To mend it would mean major alterations to the kitchen. So we agreed NAC could do no more at the time. His advice and approach were just what I wanted. Many thanks, rob

Engineer turned up as agreed, fixed the problem quickly and all sorted out. Oven now works perfectly

This is one review I’m genuinely glad to write.The service from start to finish was excellent. Communication was great, and the actual repair process was very professional. Wez arrived when stated and my job was complicated and needed more than one visit. The parts were ordered and arrived quickly. When the part was fitted and it didn’t resolve, it was thought an extra part was needed, but Wez and other engineers spoke about this and identified an alternative way of fixing it without extra cost. It worked and others will help benefits from the shared best practice.

Great service with no hidden costs so you know exactly what you are paying for.
The engineer was very prompt and friendly giving a full explanation of the fault on my washing machine.
This is the second time I’ve used NAC and won’t hesitate to use them again in the future. I’ll also be recommending them to friends and family.