The engineer who came to help was very pleasant and when he rang to arrange a time was in fact able to come earlier than the original lady had suggested. Although our fridge freezer was confirmed to be not worth fixing I felt he gave a clear explanation which sounded sensible based on his knowledge.
Very prompt repair to our oven. Matthew had the parts on his van & restored the oven to good working order
Very efficient. Heard back the same day and repair successfully completed the following day.
The experience was excellent from first contact. Careful diagnosis of the fault described, immediate confirmation by email and text, early contact from engineer to book the appointment for the following day. Shane arrived on time, was knowledgeable and efficient and fixed the problem quickly. I was very pleased with the whole process and will recommend to others.
He was very knowledgeable and was very quick in replacing the defective washing machine door.
The engineer was on time .He was very courteous,helpful and most important he knew his job .Our Dishwasher problem was solved on the day .He left the area clean and tidy .YES! Good job done .Thank you .
The whole service was excellent from beginning to end. The website allows you to book an appointment without any hassle and you get a reminder and a time from the company the day before.
Darren was brilliant, taking time to explain the repair and what was needed and making sure everything was understood before he went ahead with it. He was quick and efficient and I’d definitely recommend NAC and use them again in the future.
Smooth and efficient service from start to finish.
Nice and friendly man good service.
Very efficient, excellent communication
I was having an intermittent problem with my grundig tumble dryer where some days it simply would not work. I followed the troubleshooting guidance-that didn’t help. Tried online guidance that didn’t really help either but the online assistant did recommend NAC. NAC sent a local engineer within a few days. The machine was behaving itself on the day of appointment so I was bit worried the engineer wouldn’t be able to diagnose the problem. Daniel turned up on time, very quickly identified the issue and ordered new part. He came back week later to fit it. The call out charge seemed bit steep but actually the service was excellent, the communication about the appointments and the cost of parts was good and the engineer was friendly, punctual and knowledgeable. Saved me the cost of a new dryer so I would use this company again and looks like they cover all types of appliances.
Very friendly and efficient service
