The repairman wasn’t able to repair my cooker on the spot but he took care and time to work out the problem and left promising to see whether he can track down the spare parts which are needed for a repair. He was friendly and very knowledgeable and put everything back as he found it.
The guy that came and looked at my gas cooker very quickly diagnosed the problem ( thermostat broken ) and explained he could fix it but it would be expensive and would take several weeks for the part to arrive.
He recommended I bought a refurbished cooker , I was a little sceptical but he assured me that he could find the specific type I wanted .
He offered to send me a few photos of the possible ones he thought I’d like , so I agree.
1.5 hrs later he sent 4 photos, one of which was perfect.
He and a colleague brought it round the same evening and fitted it and took my old one out and arranged for it to be collected and scrapped the following day.
So I had a replacement cooker that is in excellent condition for only £25 that it would of cost to get my old one repaired.
I am very happy with the service and highly recommend NAC for all your cooker needs.
I managed to get an appointment the same day. The technician was helpful and knowledgeable.
Engineer ‘Danny’ excellent. Sorted out problem freezer and saved us money!
Arrived within the designated time slot and kept me notified of when he would arrive, had the part with him and the job was finished quickly and efficiently. Cooker put back and all rubbish disposed of. Would definitely recommend.
He was very good and tidy and a very clean
I got a quick response to my initial enquiry, followed up promptly with a quick appointment. All-in-all an impressive service with a clear price structure as well.
Engineer arrived on time and was polite ,he was not able to fix the washing machine , not cost effective.
So we now have a shiny new one .
Engineer kept me informed of expected time of arrival which was changed.
Asked for information on the problem so brought spare parts. Described what he did and dishwasher now working better.
Engineer was on time , friendly & explained
What needed doing
Had to rearrange, customer service was great
technician phoned to say he was on his way, arrived promptly and did the repair quickly- and was very personable. All in all very good
The company did exactly what it said it would do, exactly when it said it would do it. The engineer turned up when he was supposed to and explained everything he in turn needed to do. he also seemed to be a friendly decent sort…..highly recommended !!
