Really good experience. We had the engineer round within 24hours of calling. He disagnosed the problem, explained what was needed, had the part ordered and then came over to install it within a few days and our washing machine works again. Will definitely be using them again in the future.
Very good engineer pleasant and efficient
On time and repaired correctly
The people were friendly, helpful and efficient. They were also available the same day.
A very difficult repair to internal glass under and over oven door fixed first time.
No hidden charges, work done at estimated cost, BRILLIANT.
Easy to book, the engineer turned up on time and was polite and professional.
I had to call to request a pm appointment and the lady on the phone was really helpful.
contacted NAC who put me in contact with East Coast appliences who were very good came on time fixed machine clean and tidy
The story of extremes.He was 6ft+and young, I was 5ft and old. He was pleasant and explained what he was doing and why. A new computer part was needed. I was told how much it would cost and when it would be convenient to replace it. A few days later it was all fixed and as good as new. Great. What more could you ask for?
Arrived within timeframe
Very pleasant
Knowledgeable and thorough
Good value for money
Easy to organise visit Engineer arrived in the designated time slot and checked out our gas cooker to see if the electrics in the cooker were tripping the fuse in our fuse box
Continued communication with the engineer regarding arrival time. Issue with washing machine would’ve been very costly to repair so was advised to purchase a new one. Would definitely use again. Thank you.
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