Wendy was welcoming, calm and efficient on the call. Her explanations were clear and concise. A lovely call.
Review of the repair will follow.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Wendy was welcoming, calm and efficient on the call. Her explanations were clear and concise. A lovely call.
Review of the repair will follow.
Fantastic company. Great communication from start to finish. Engineer was exceptional. He was experienced and very professional. Identified the fault and repaired with no fuss or delay. Would highly recommend. We will certainly use again.
Vicky is very friendly helpful and made me feel totally at ease. She is very professional in the information she gave me, it was a joy speaking to her.
Very transparent and professional
James the engineer who repaired our washing machine was very pleasant and efficient and a great asset to your firm.
Becky was immediately helpful and positive. Nice refreshing change for someone to have a “we can do approach”
Thanks Becky!
Connor was very helpful, polite and communicated clearly. He arranged an appointment with a local engineer without fuss and explained the charges up front.
Engineer visited within two hours of call. Fixed issue easily and glad I paid the call out fee
Carried out repair and was informative about our washing machine
Great speaking with Vicky. Booked in a repair with zero faff. Spot on.
Good first contact and clear info and call handling
Becky the receptionist answering my call was very polite, engaging and has arranged an engineer to come out in just 2 days time. Very helpful.