Went smoothly from first telephone call to NAC. Appointment was arranged for next day and email confirmation gave me all details including contact number for engineer. Jack arrived on time and located and fixed fault.
Turned up on time tidy quick and professional
Les (gas engineer) was great
Engineer phoned his estimated time of arrival, easily identified the fault and even had a spare part with.
Great service
Excellent service thanks. Problem sorted
It was good. Punctual and effective
The engineer arrived on time and soon knew what the fault was
Excellent professional service carried out by very knowledgeable engineer. Many thanks for an easy, fast service
Our 9 year old Neff oven failed to start up, except for a flashing oven light, when we returned from holiday. The NAC service engineer, Paul, visited us on Saturday, diagnosed that a circuit board might be the problem and said that they would source one for us. He returned with the part on Wed but sadly that didn’t do the trick. We could have had another board replaced but decided to replace the whole unit instead. Paul kindly advised us about issues with the replacement oven. We would certainly use NAC again!
Rang to say could he come a day earlier as he had the part.
Really quick response, came next day, efficiently found the problem with our cooker, sourced the part, as soon as they had the part they fitted it – everything was perfect. Thank you.
Efficient, professional, great value.
Our washing machine’s door got stuck and we contacted the Nacrepair for help as they located near by. The engineer who we were able to contact personally, kindly agreed to come a day earlier then appointment was made, by squeezing us in his busy schedule. He expertly managed the broken down door and offered to replace it with the new one for really good price. The door was replaced really quickly and with high quality. The specialist was approachable, polite, friendly and easy to communicate. Thank you.
