Very prompt response from the company, engineer in touch with a date to come and see what the problem was, ordered the part and came back in three days. Good to deal with and reasonable price.
The website is excellent, clear and informative. I contacted them late afternoon and an engineer arrived the next morning. Now my washing machine is 15 years old, an integrated Neff to replace it would be over £1000.00… also I would be doing an engineer out of a job if it could be repaired….NAC came up trumps. They organised an engineer from Domestic Appliance Repairs to visit, an extremely likeable soul, to my amazement he managed to repair it. …He also found a leak in the door seal, which I knew nothing about and replaced it. The machine is now working perfectly and it has saved me so much money, especially as call out charges are so reasonable, for which I am truly grateful. Therefore I would thoroughly recommend this company for its excellent service.
Everything about NAC was prompt and efficient. My initial call was answered immediately and the engineer was out next day to look at the problem. Communication was first class, the engineer arrived promptly, carried out the task and advised next steps. Parts were needed, I was given a realistic timescale for when they might arrive and the job could be completed. Communication was again spot on and there was just a few days wait for the parts to arrive and a new appointment confirmed. Again the engineer arrived at the time agreed and carried out the repair efficiently at a reasonable cost. Everything one could hope for in a cooker repair.
Easy to book, prompt and a job well done.
Very lovely company. Booked an engineer in really quickly. Very nice and polite young man. Found out what the problem to my dishwasher was very quickly. He didn’t have the new part so had to order it in.
Came in super quick and again engineer was booked in really quickly. Had the same engineer, who was again very polite and friendly. Fitted quickly with no problems. Communication with the company and myself was spot on. Texts and a phone call to say when the engineer would be coming. Would highly recommend this company. Thank you.
Perfect service to fix my Bosch washing machine problem. Booked for it via website and I was immediately and politely contacted the day after. We agreed on day and time. The technical guy came perfectly on time and fixed the problem straight away. Very polite and friendly relationship too
Excellent service. The engineer who attended sorted the problem with our washing machine quickly and effectively. He fully explained everything. I would have no hesitation in recommending.
Engineer was polite, knowledgeable and efficient
Very nice courteous and helpful young man fixed our cooker. Would recommend.
Very nice service wonderful people reasonable price
The whole process was quick and efficient. I was able to get an appointment quickly over the phone and no waiting on hold. I got a text from the engineer with an accurate time slot. He arrived when he said he would and repaired the fault straight away. There were no hidden charges. A good experience and value for money.
Tim,
Was polite and knew his business. Fixed the dishwasher.
Easy to book a callout. Will use again. 5 stars from me.
