★★★★★
We were extremely impressed with the service from start to finish. I came across the number on Google. I rang up and the phone was answered immediately. The lady I spoke to was helpful and courteous. I was a little reluctant because of the call out fee, but I was reassured if parts were needed then a return visit would be at no additional labour cost. The appointment was made for the next day. The engineer (Andrew) contacted me prior to arrival to confirm his time of attendance. He turned up wss smart and well presented. He was friendly and polite. The dryer was in a difficult place to work from, but this did not cause any problems whatsoever. He just found a way to work around it. He quickly found the issue and then told me it would need a new belt. Alarm bells started to ring about how much it was going to cost, he replaced the part there and then with stock from his vehicle. I was extremely surprised when he said how small a cost the replacement part was. If I ever needed this service again, it would 100% be my first point of contact
Phil Standish – 23/05/2024