The engineer came on time and sorted the problem out quickly and efficiently.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
The engineer came on time and sorted the problem out quickly and efficiently.
very efficient service, Wes the engineer even give me advice on getting the best out of the oven, would have no trouble in calling them again.
I have given NAC 5* because of the service provided even though our problem could not be solved.
A ring on our hob was failing to light. I phoned NAC and we received a visit from Phil within 48hrs. He diagnosed a thermocouple failure.
The hob is 20yrs old but he managed to find the part and came back 10 days later. Unfortunately, the ring still did not work because the valve had failed.This part was now obsolete.
Phil to his credit asked whether we used one ring more than another and changed the parts around to give us use of the three most popular.
He didn’t charge us for the thermocouple which wasn’t needed. We certainly had vfm for the call out charge only.
Quick response to request a call out.
Diagnosed the problem. Got the machine up and running in good time.
Overall experience: very efficient and
professional.
Contact prior to work carried out. Was excellent
Simple booking process, Kris the engineer came the following day (on time), and was extremely helpful and knowledgeable.
Whilst the appliance was beyond repair, the engineer was able to provide useful advice on what we should look for as a replacement.
The engineer turned on time, was very polite and carried out his repair clean and tidy. He helped me put my large fridge freezer back in place which was thoughtful .
Fantastic service very fast and professional and a polite engineer very pleased
Next day call out – problem identified – part ordered for repair and job completed in 3 days. Definitely a very happy customer.
Problem with overheating oven. I chose NAC based on website reviews. They were easy to contact and explain problem, swiftly sent an engineer and quoted price including VAT which also included a 2nd visit to fit spare part (charged at cost). The engineer was great and my dog made friends with him too! I rate NAC highly.
Rapid response.
Spares fitted in acceptable timescale.
Great work. Good and excellent skills