We have always had quick and efficient service from this company, having used them 3 our 4 times before. Theiy have a good old fashioned friendly approach to the business, which is so refreshing these days.
F/F poss. repair. Very friendly and informative guy. He came at the scheduled time and explained what was wrong, but sadly it was impossible to repair. The gas leak was buried well inside the unit. Considering its age, he recommended I replace it. The only other option was to re-gas the fridge part. But he said something along the lines of “As there is already a pre-existing leak, even if he re-gassed it, at some cost, sadly he could not give any g/tee because of the leak. It was impossible to tell how long it would last, it could last a month, a week or just a couple of days.” No contest. Replace it. Many thanks.
Was kept informed and engineer was on schedule.
I found out about NAC on the internet- hadn’t used them before but when my washing machine developed a fault I wanted it seen to quickly. The customer service assistant on the phone was polite, professional and helpful and arranged for an engineer to come out the next day. I was kept up to date on appointment time via text which was very helpful. The engineer arrived the next day as planned and identified the issues but advised it was probably not cost effective to replace the faulty parts given the age of the machine – very honest of him I thought. So, although I had to buy a replacement machine I was still very pleased with the service and advice from the NAC engineer – I would definitely use NAC again and would recommend.
Fitted in no time at all
Good service engineer. Very knowledgeable.
Excellent, prompt service.
Fault reported Sunday, call back from company same day and engineer attended Monday to a elderly relative.
Prompt service, good communication, fair pricing.
Highly recommended.
Quick response even though fault was reported on a weekend. Aaron was very professional, knowledgeable & friendly.
Great service!
Very helpful young man took my call
I have talked to Becky for booking. Very polite and clear.
Great job , well done
The engineer who came was in time and very helpful. Unfortunately although could do a repair with a new drum etc he couldn’t say that the motor would not give out too, so as cost was almost as much as a new machine we decided to go that route. He was helpful and honest . Thank you
