The engineer was prompt, efficient and helpful. Problem resolved!
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
The engineer was prompt, efficient and helpful. Problem resolved!
Fixed my washing machine in one visit!
I have used NAC before but unfortunatly my old SMEG fridge needed a new seal which cannot be fitted separately, but they at least diagnosed the issue (leaky seal). This time my washing machine pump stopped working. I only had to pay the one off call out fee (which would also have included the labour if they had to come back and fit a new part – you just pay for the part on top of the call out fee already paid). This time there was something stuck in the pump. Washing machine working again! Thank you, would use again (but hopefully won’t need to, fingers crossed).
Gary arrived well within the time slot given, I was impressed with the excellent communication keeping me up to date throughout the process. Gary was very friendly and helpful and the problem was quickly identified and rectified with no need for a further visit, parts or expense. Very happy indeed and will be using NAC if I have any future issues with my appliances.
Excellent service booking online.
Great communication and easy response with clarity
Speedy same day , rang before arrival prompt polite and fixed it
Sarah was prompt and helpful during the initial call. She understood the problem quickly and provided an excellent service.
Yvonne offered Very efficient and friendly first contact. Phoned to get a repair date for washing machine. Fault details and machine info were taken and date given for repair. Payment is taken over the phone. Now waiting for repair!!! Very satisfied so far.
Thoroughly recommend this company. Had a problem with my washing machine not draining and I could not get the filter out as it was stuck solid. The engineer was out the following day and in contact arranging times etc and fixed it promptly. Always up front with costs and in my opinion very reasonable priced
Sorted out a engineer
Really was nice talking to Lisa, great customer service. Everything sorted excellent.
Debra at NAC was very helpful and gave good advice.