The engineer was on time and very helpful. He explained what the problem was and both how to resolve and to try and make sure it doesn’t happen again.
…great company fast and efficient…
NAC provided an excellent service at a very reasonable price in response to our request for support. The attitude of all staff involved was professional and responsive. The engineer who carried out the works did an excellent job.
They were very efficient and got me someone very quickly
The engineer was really polite, helpful and explained everything really well so we knew what was happening. He was working in a difficult spot (lack of much room) he was really good at making it seem fine when we know it would have been difficult.
The engineer arrived on time on both occasions.
We would definitely recommend both the engineer and also the company. They were quick, efficient kept us informed and were really good to deal with.
Friendly, efficient service. Both repaired machines functioning well. Good guarantee provided.
Really professional service
Job done with minimum of inconvenience. Pleasant man. Simples
We had an issue with our Fridge-freezer that turned out to need a replacement part. I used NAC because they said they had experience with my particular brand of fridge, and because they were clear and informative about their prices online. The first visit, our engineer worked in the blistering heat to find the issue, finally identifying what looked to be the problem. He clearly explained what was wrong and what we needed, and that if we chose to go ahead with the repair there would not be a second call out fee, just the price of the part. Almost as soon as he left I got an email with a link to the part and a price and was given the choice to proceed or not. I googled the same part and found it at a much higher price in several places, so agreed to proceed. It did take a week for the part to come in, but when it did I got another email saying my engineer would be back and a rough time window that I could accept or rearrange. He arrived within the window as described, worked tirelessly again for the morning to replace the part, retest everything and make it all safe, then left with everything back to normal for us. I am super happy with everything from the cost to the comms and I would use these guys again for issues in the future.
Excerllent service
The booking process was very friendly and efficient as was the engineer who was able to repair our appliance quickly. Very happy with the whole experience.
This was the first time we have used your Company and we were very impressed. In the first instance we spoke to Yvonne. I told her what we wanted done and she explained how they worked and payment, We were happy so she arranged for an Engineer,Taylor, to come out to us. Taylor texted the night before and gave us a 4 hour slot and then again when he was on his way. Taylor is a friendly and professional young man and did a brilliant job. A credit to your Company.
