Prompt response, Connor was very pleasant and professional relayed information re my query clearly and confidently.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Prompt response, Connor was very pleasant and professional relayed information re my query clearly and confidently.
Excellent, service overall.
Transparency about costs from the outset.
Engineer was great, helpful and polite.
Very quick service from initial call out, to ordering of parts and then coming out to fit.
Would recommend and my range cooker is like brand new!!
Very polite and efficient
Answered call efficiently and politely.
I wa somewhat confused about cards and addresses but the young lady was patient and understanding
quick response on time being an older appliance took time to get part engineer sociable if needed would use again costs favourable
Very helpful
prompt service
problem sorted quickly by engineer
parts ordered and fitted by engineer
V easy to deal with and turned up on time. Was slightly disappointed with the time it took to get an “in stock” part for my cooker as was hoping for a faster service but regardless all went smoothly. On site guys polite and professional.
Reception and followup all good. Engineer Scott was excellent – polite, friendly, quick to identify faults in Smeg cooker and Bosch washing machine, then ordered parts. After parts received, they were fitted quickly. I thought the price for the spare parts in each case was very high though.
The call handler was super friendly and helpful. She answered all my questions clearly and was able to book an appointment quickly for me
Becky was very helpful and explained the booking process. All handled politely and very efficiently. Many thanks.