Excellent telephone answering service
Extremely helpful
Booked same day appointment for my non functioning freezer
Good communication
Many thanks
A real person to speak with!
Vicki was courteous and quickly made the engineers appointment.
Very helpful and friendly person taking all details from me, great service
Clear and helpful customer service
Pleasant, professional, informative support and advice.
Called at 9am. Engineer arrived at 10.45 and quickly assessed the problem and how to fix it. He was efficient, friendly & helpful.
Helpful and efficient
Very helpful and efficient
All details of call-out explained clearly
My call to arrange an appointment was answered promptly and efficiently. I was surprised I had to pay in advance. An appointment was possible in 48 hrs but I couldn’t accept that so it’s 72 hrs to the agreed day. A two hour slot will be given nearer the day. I was available all day today or tomorrow, at certain times.
Professional. Helpful. Clear.
Well so far we have had fast professional service with a date popped in the diary for later this week.
