Friendly and helpful
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Friendly and helpful
The easy booking and reminder system.
The pleasant competence of the engineer.
Call handler was very helpful and easy to deal with. I subsequently had to cancel my appointment, but that was down to a double booking at my end – no reflection on the service.
Charlotte answered my call quickly and booked me an appointment for a washing machine repair politely and efficiently.
Friendly chat/honest. No time wasting.
The person that I initially spoke to was helpful and understood the repairs that were required.
Charm on the phone
Wendy was polite and efficient, booking an engineer for my Miele washing machine repair for tomorrow. Great customer service! Thank you.
Very prompt appointment and part delivery. Extremely pleasent to deal with. Would certainly use again.
Excellent
Rang ahead arrived on time
Cleaned up after themselves
Very efficient and handled the call well
Friendly response, very helpful.