Customer Services (Maria) was polite and helpful throughout the call, am now awaiting the Engineer visit on Friday to hopefully diagnose and fix the issue
Very helpful/efficient and friendly on the phone. Got me booked in for the following day and explained the pricing scheme very clearly.
The engineer was very conscientious
very easy to book appointment for next day, for fridge /freezer
Very good telephone service, booked my appt to have my dishwasher repaired, very helpful.
The agent was very helpful and clear about costing and everything
Really helpful clear instructions. Love that you get straight through to talk to someone.
Becky was very understanding, helpful and courteous. Details of a call out charge was explained and she booked me in with an engineer for the next day.
I now await for the engineer to call me today to discuss the details of the repair.
Brilliant so far
Have used this firm twice (for different repairs) and will definitely use them again if the need arises. Remarkably efficient service.
Efficient, polite and super willing to help with my request. A pleasure to deal with.
Very good and very clean fix my dryer but also vacuumed and cleaned the inside workings I would highly recommend
I think this repair was well manager because the tradesman was carefully matched to the problem and came well prepared. The “aftercare” was impressive as NAC tried hard to find replacement parts.
