Helen was very friendly, gave me some to explain the issues with the washer dryer and offered a same day call out. Although I was unable to take the same day due to other commitments it was refreshing to be offered one when I had expected to be told I would have to wait for a week or two!
Nice engineer. Honest & knowledgeable
Everything about NAC seems to be to make the process easy and stress free. The communication is excellent with precise timings and costing. The engineer who came was first class, knowledgable and friendly.
Had a very quick response. Happy with the engineer
Easy to book appointment online, with prompt follow up confirming time. The engineer arrived on time, was friendly and quickly diagnosed the problem, ordered the new part and returned two days later to fit it. I was really pleased with the clear pricing too. Will definitely recommend.
Engineer was very knowledgeable and went out of his way to source the parts we needed
Great professional service
We contacted NAC when our integrated microwave stopped working. They were able to come out to us within 2 working days. Coby quickly found the fault and we were given a quote to repair it the same day. The parts were ordered and it was fixed within a week. We were very pleased with the whole service we received from NAC from start to finish and would highly recommend and use again.
Excellent visit. Given the appointment time the afternoon before. Paul arrived dead on 8 am as promised. Sorted out all our problems with ignition. He could not repair the timer permanently which cannot be solved without buying a new cooker. Not doing that.
From finding the number of NAC on google, making the call and explaining the problem with my NEFF oven to having the repair/replacement parts fitted was a fast, professional and smooth process. The friendly and reassuring lady who took my call to engineer Dylan arriving when he said he would, provided me with an efficient and polite service.
Becky at NAC was very helpful and arranged an engineer for washing machine within a couple of hours!
Excellent service at reasonable price.
It’s the second time I have used this excellent company, for two very different problems.
As before, they answer queries very quickly and in yesterday’s case were able to attend in 2 hours. They do a very professional job and I am very grateful.
