Our Reviews

When my Whirlpool washing machine broke down, initially I went to Trust Pilot reviews for NAC! I found the receptionist extremely helpful, & although an engineer could have attended fairly promptly, I delayed the call-out for a further ten days as I was going away. The Company rang me on the morning to confirm approximate time etc & indeed the engineer Dave phoned when he was in his way. He was polite, & identifued the problem with my 16 yr old machine immediately, & replaced a small perforated hose that affected the sensor, for which he didn’t charge! I noted that he used shoe coverings when entering my home, which I thought exceptionally respectful. I would certainly use this company again, should the need arise. Regards, Judy Moule

My Beko dishwasher needed a new wiring loom. The engineer identified and showed me the problem within ten minutes of his first visit. The new part was ordered and the engineer returned to fit the part within two working days. The dishwasher is an older model but the advice given to repair it and why was clear. The entire process from booking the first call out with the extremely helpful and polite customer service team to the arrival and repair of the engineer was seemless and professional. Highly recommend this firm. An easy ten out of ten from me. Great stuff. Delighted

Good engineer who knew what he was doing. Worked in an awkward space and did the job quickly. Thanks

Outstanding, extremely well priced and very polite staff. Highly recommended to everyone. I will definitely come back to these guys in future.

Very pleasant agent

Dishwasher running well now thank you

Very friendly and efficient

Prompt and efficient service.

From the first call answered by Yvonne to Mick our Engineer resolving the problem was excellent. Customer service, and Engineer faultless, both very helpful via the phone and the given guidance by our Engineer. Will I use NAC again absolutely, would I recommend them absolutely.
Cost was very manageable.

Efficient, polite, helpful.

Was able to sort out the issue with the tumble dryer

My freezer was icing up under the bottom drawer and has been like that for a while. I was reluctant to get this looked at because I was worried about the cost. I searched online and came across NAC repairs. The price structure was laid out clearly and quoted £85+VAT labour plus any parts needed. I took the plunge and booked an engineer. The whole process of booking was simple and the communication excellent. An engineer came round and instantly found the fault. I didn’t need any parts so the job was completed on the day. The fact that I would only be charged a maximum of £85+ VAT for labour/callout swung it for me. I wouldn’t hesitate to recommend these guys if any of my friends or family was having issues.