Steven the engineer was friendly and efficient. Found the fault with my NEFF Slide and Hide oven door, after ordering new parts completed the repair. Would recommend the company.
I have a fridge/freezer. It was making weird noises, obviously I was concerned that it might break and ruin all my food. I rang NAC, nobody answered, so I rang off. Very quickly somebody rang back. They sent a technician, he arrived within 30 minutes. He gave the fridge a thorough inspection and put my mind at ease. Too service, I was very pleased.
Charlotte was very helpful, courteous and answered all my questions plus arranging a prompt call put visit – thank you.
It was a fast and efficient booking system with a call handler –
No need to go online
I needed an emergency repair to my oven prior to a hospital stay. Fast same day service and helpful technician
Good friendly professional service with a good response time to visit and try to repair our dishwasher, thank you Bob Hawkins
This was my first time using NAC. They kept me informed throughout the process and arrived at the scheduled time. The service engineer diagnosed the problem within five minutes and was very polite. He even gave me the option to order the parts myself, but I preferred to have an engineer fix the issue. He ordered the part in front of me and showed me the cost. He will return to fix the issue at no extra cost just the part. Overall, I received excellent service.will use again thank you NAC
Just rang to ask advice and book an appointment- Vickie was very helpful and professional, which gives us confidence in the company so far. Great customer service, will add a further review once the engineer has visited.
Rebecca was very friendly and informative
The lady I spoke to had a very happy outlook. Took my details and secured the work I needed . She was very positive.
Very helpful and courteous
Requested an appointment at around 11pm and the engineer visited at 8am the following morning. He was quick to assess the issue and I then received a quote by email for the parts needed.
There was 2 weeks between the first visit and the follow up visit but that was due to parts taking a while to arrive. The second visit was as quick and efficient as the first.
Would definitely recommend and would use again.
