Sally was very helpful and explained what would happen and costs very clearly
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Sally was very helpful and explained what would happen and costs very clearly
Quick response appointment made quickly
My call was answered quickly. Amanda was very helpful. She listened to what my issue was, she explained the costs for the engineer call out and labour charges. She then booked an engineer for me to visit the next day.
The engineer always phoned to say he was coming. Worked logically to identify the problem. Obtained replacement part swiftly.
Nice and easy and a pleasure to deal with
Rebecca was very helpful and organised an engineer to call within 24 hours
Very helpful and friendly lady on the phone
Coby came the next day and was on time. He spent a lot of time checking everything on my washing machine to make sure that it was working properly. He was extremely thorough and helpful.
My washing machine door unfortunately has decided it’s not going to unlock. This happened after my washing machine has finished its full washing cycle.
On Saturday evening.
So I had to call N.A.C out.
I have never had to call anybody out before for my Bosh washing machine.
But I got put straight through to a lovely lady called Helen, she was very helpful and professional.
It was also nice to hear a voice over the phone which I could understand because she spoke clearly.
And the quote I was given was fair, and she asked all my questions.
And a call out will be happening tomorrow.
Very professional, explained matters thoroughly
We have an old Rangemaster cooker that needed a new oven fan and new elements. NAC responded quickly and sent an engineer to check the cooker within hours of our telephone call. Moreover, not only was the engineer thorough, and expert in his diagnosis, he also explained clearly what needed to be done and what the procedure would be to restore the cooker as quickly as possible. Communications with NAC went very quickly and clearly and the spares were ordered. When they arrived with NAC we were notified and given the date for the engineer to fit them. All very timely. The engineer duly arrived, earlier than expected ( he did call us and ask if an earlier appointment suited us) and fitted the spares efficiently and with good humour!
The service from NAC was brilliant and the engineer who visited us was fast, efficient and good humoured. We could ask for no more. Well done NAC!
Pleasant telephone conversation