Great from start to finish, from talking to the nice lady who took all details and arranged appointment, to Taylor, the polite and professional engineer who dealt with repair. All done within hours of me making the call. Very satisfied customer!
Chris was excellent, patient ,explained everything clearly, did a great job for an oldie!!
Amazing company, I recommend to anyone in need of an urgent repair. My applicances were registered with Hotpoint but an engineer couldnt come out until a week and a half, although I was promised an urgent appointment. I couldnt be left without a working fridge so I had a look online and found this company. Customer service are friendly. They were able to send out an engineer the next morning. He assessed the issue and advised he didnt have the part to fully repair it, so he temporarily fixed it while I ordered a new part with them. A few days later they contacted me to contact they had received the part and if the engineer could return the next morning. FYI, if it wasnt the weekend he would of been able to come back sooner. The engineer returned today with the part and repaired my fridge in uner 15 mins. Both times he was here, he was in and out within 15 mins. Super professional and answered any questions. It was also handy that he had a card machine. Thanks for all your help NAC domestic appliances. I was under a lot of stress last week and you helped me in a time of need, much appreciated! I would recommend this company to anyone looking for emergency repairs, do not hesitate!!
Most helpful and booked appointment for next day excellent clear and precise
The engineer visited and was amazing.
Thank you
Good communication. Very efficient and polite engineer. All good, would recommend, and machine brilliant now. Many thanks
Found a leak under our washing machine. Got a same day appointment, engineer was really friendly and helpful. Have used them before for our fridge and they were equally good. Definitely recommend.
The engineer was early polite and efficient he solved the problem in no time thankyou.
The engineer was polite and efficient solved the problem quickly .
One quick phone call had a probable diagnosis of an electrical fault and an arrangement for an engineer to call later in the day to affect a repair. (Greig came on schedule and fixed the problem.)
Payment was made by secure use of my credit card over the phone and the necessary repair was done effectively and effectively. Whilst not exactly inexpensive, the service was a fraction of the price quoted by Hotpoint. Well done NAC.
Call swiftly answered, call handler very friendly.
Yvonne was extremely professional and helpful with organising an early date for a repair of my Cooker Hood.
Excellent service from this company.
