NAC Domestic Appliance Repairs

Tell us What Happened

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your appliance repair

Tell us What Happened

At NAC, we help thousands of customers every month with appliance repairs across the UK. We understand that choosing a repair provider is about trust — and we’re proud that so many customers continue to choose us based on the quality of service we deliver. That trust is at the core of everything we do.

Even with thousands of positive reviews and a reputation we work hard to maintain, we know that sometimes things don’t go as planned. If your experience hasn’t been what you expected, we want to know. Sharing your concerns helps us improve, and more importantly, gives our team the chance to look into the matter properly and make things right wherever we can.





    Remember to include as much detail as you can about your job and what happened. This will help us look into your concerns quickly and thoroughly.

    What is a Job Reference?

    Your job reference is the unique number provided when your job was booked. You can find this on your confirmation email.

    We’re rated Excellent on Trustpilot - Here's our latest reviews
    "Easy, as long as this has worked "
    No thank you - 31/03/2026
    "From first contact, getting an appointment, being kept fully informed of time of arrival and name of engineer this service was pleasant and very efficient. Stefan contacted me to let me know he would arrive shortly. He was very well presented, knowledgeable and friendly. He managed to fix the problem with my dishwasher there and then, no parts needed, and was very reassuring. Stefan is a credit to the company, which I highly recommend. It always seems a gamble trying to find a domestic repair service, but this time it was a win for me! "
    Jennifer Ridley - 31/03/2026
    "Swift callback, effortless booking experience."
    Torben - 31/03/2026
    "Answered phone promptly, friendly and efficient response then took contact details and quickly arranged an engineer visit for next day. So far so good! 😉"
    Paul Moss - 31/03/2026
    "Very helpful lady who took details of fault and quick to arrange for an engineer to call me to discuss, get model number, and arrange visit for following day. Further call from engineer to advise part ordered and would contact me as soon as arrived to confirm appointment time. "
    Mrs A Hamilton - 31/03/2026
    "Kept well informed, arrive in timescale and engineer very pleasant and knowledgeable "
    julie Wright - 31/03/2026
    "Was very easy to talk to and polite. Also arranged a call out for the next day. "
    John Clarke - 31/03/2026
    "Bart the engineer came and was very efficient, friendly and knew what he was doing. Also when I first phoned up to ask about a repair the lady I spoke to was very helpful. It was a very easy booking process. Thanks to you all."
    Lynn - 31/03/2026
    Why Choose NAC?
    Same & Next Day Repairs Icon Same & Next Day Repairs Icon

    Same & Next Day Repairs

    We aim to send an engineer on the same day of reporting the fault or the next day where possible.

    All Repairs Guaranteed Icon All Repairs Guaranteed Icon

    All Repairs Guaranteed

    We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.

    No Hidden Charges Icon No Hidden Charges Icon

    No Hidden Charges

    We understand the importance of budgeting and make sure you are fully aware of all costs in advance.

    Family Run Business Icon Family Run Business Icon

    Family Run Business

    Husband and Wife team Adrian & Amanda set the standards at NAC with over 40 years experience.