Multi-Brand Domestic Appliance Engineer – Nationwide

NAC are constantly looking for talented fully experienced domestic appliance engineers across the UK to join the NAC family. This is an exciting opportunity to become City & Guilds Accredited at what you do and to be a part of the rapidly expanding NAC brand which is leading the way in the out-of-warranty repair market.

You should be a competent white goods engineer who is experienced in fault finding with a range of appliances including:

  • Washing Machines (Freestanding & Integrated).
  • Tumble Dryers (Freestanding & Integrated).
  • Refrigeration Products (Frost Free & American Style, Freestanding & Integrated) – R600 System Trained desirable but not essential as training can be given.
  • Electric Cookers, Ovens & Hobs (Freestanding & Integrated).
  • Dishwashers (Freestanding & Integrated).
  • Gas Safe / CCN1 / CKR1 Desirable but not essential.

We are looking for engineers who are self-reliant and responsible, able to manage their allocated work, stock of spare parts and service their area effectively. They will be able to demonstrate pride and effort in any task undertaken and will have excellent communication skills with bundles of enthusiasm.

Vacancy Summary:

  • Closing date: Open.
  • Job type: Full-Time / Permanent.
  • Salary & benefits package: Fully Negotiable depending on experience and what you are looking for.
  • Full City & Guilds Assured Accreditation after joining.
  • Full uniform, Apple iPhone, specialist tools and PPE provided.
  • Fully expensed van with A/C and Apple Car Play.
  • 28 days holiday rising to 30 days including bank holidays with length of service.
  • Regular incentives / bonuses.
  • Great team / social environment.
  • Opportunities to mentor trainee engineers (fully compensated).
  • Fantastic opportunity to develop your skills to a great level in the multi-brand environment – Whether you want a job for life or you have ideas of going self employed, NAC is a great place to develop.
  • Annual tool-box talks and a fully expensed Christmas Party (including hotel stays).
  • Regular incentives and rewards for good performance and customer reviews – These are usually £100 Amazon or Miller & Carter Vouchers!
  • £500 Mentoring bonuses paid when a trainee that you mentored successfully completes their probationary period (6 Months).
  • Nuffield Health Gym Membership.

Required Knowledge and Experience:

  • Applicants must have at least 2 years experience in repairing domestic appliances such as washing machines, dishwashers, cookers, tumble dryers and fridge freezers.
  • You need to have the ability to manage an allocated workload and carry out repairs in accordance with instructions given.
  • You must also be presentable and have excellent communication skills.
  • All successful applicants will need a valid UK Driving Licence with less than 6 penalty points.

Job Description

  • Visiting clients’ homes diagnosing and rectifying faults to all Domestic Appliances (Whitegoods).
  • Achieving a Maximum of 9 Customer Visits per day, excluding recall repairs and administrative visits.
  • Accurate visit and fault reporting using the ServiceMate job management system.
  • Spare part identification.
  • Payment Collection.
  • Daily routing of Service Calls.
  • Checking spare part deliveries daily and accurately reporting defects and missing parts.

Behaviours

  • Able to work under pressure with a drive to meet daily deadlines.
  • Self-motivated, flexible, proactive and hard working with a positive attitude.
  • Exceptionally high standards with meticulous attention to detail. Accuracy is a must.
  • Excellent communicator with the ability to build effective confident working relationships.
  • Excellent time management skills with the ability to multi-task, prioritise & respond quickly to the needs of the business
  • Ability to make solid decisions quickly in a critical situation & solve problems.
  • Ability to work accurately in a busy, demanding environment, whilst adhering to stringent deadlines.
  • Be willing to try out new ways of working
  • Display model behaviour that shows respect, helpfulness and cooperation
  • Value and support team members

How to apply

If you feel you’re a good candidate for this role, please follow the Apply Today button.

Location Nationwide Job Status Full Time Salary Fully Negotiable
Email us for more information on [email protected]
Apply Today!

We're striving to be the best...

We’re investing heavily in training and development across the entire company to build the most recognised and trusted brand for out-of-warranty appliance repairs. In the past two years, we’ve opened our own dedicated Training Centre (City & Guilds and CPD accredited), launched a comprehensive online training portal, and doubled the size of our team. This is just the beginning – we’re committed to continuous growth and excellence for everyone who joins us.

Benefits and Development

You’ll enjoy industry-leading pay (£32,000–£35,000 pa for employed engineers, no overtime or sales required) plus a new or nearly new fully branded van, iPhone, and the latest tech to keep you connected. We invest heavily in your development with comprehensive training and support, helping you excel in a multi-brand repair environment – even if you’re not yet gas qualified.

The Difference Between Working for NAC and a Manufacturer

NAC is a true multi-brand repair service – from Beko to Miele – so every job is different, giving your skills serious variety and growth. Unlike manufacturer roles, we focus on thorough fault-finding rather than first-time fixes or heavy van stock. You’ll cover a larger area as an on-demand service, but time balances out. We emphasise proper diagnostics using test meters, ensuring customers only pay for what they need – building your expertise and confidence for future self-employment.

We Have an Excellent Reputation

Our 4.7 Trustpilot rating and glowing customer feedback prove our commitment to quality repairs and service. Working here helps you develop skills and confidence that will serve you throughout your career – especially if you aspire to go self-employed one day.

Time Off and Rewards

Enjoy 28 days holiday (including bank holidays), rising to 33 days with service. We also reward hard work with random free days or half-days off. Twice a year, we bring everyone together in Wakefield for toolbox talks, training, and social events – all expenses paid, including hotel, food, and drinks.

Mentoring – Share Your Skills

Experienced engineers can become mentors, supporting trainees over the phone or in the van (on a reduced job allocation). It’s a great way to develop leadership skills while helping the next generation – perfect if you enjoy sharing knowledge.

Trainee Engineers

No experience? No problem. We welcome enthusiastic learners over 21 with a full driving licence. You’ll start with 2 weeks at our Wakefield training centre, followed by at least 4 weeks shadowing a mentor engineer. After that, we ease you in gently with a reduced diary and close supervision. Full training typically takes 6–12 months, tailored to your progress, leading to City & Guilds accreditation.

How To Apply

If you like what you see and you’re ready to apply, simply follow the Apply Today button. If you would like to have a confidential chat to know more before applying, please drop us an email to: [email protected] and we’ll get in touch.

We’re rated Excellent on Trustpilot - Here's our latest reviews
"Fabulous service. Polite, fast and effective."
barnaby rose - 16/01/2026
"Excellent Engineer Skills - Resolved the Issue"
RV - 16/01/2026
"Very friendly receptionist who explained all the costs and took details efficiently. I just need to see how they follow up on the actual service visit now, though hopefully it's a fairly straightforward one."
Chris Perry - 16/01/2026
"Keeping you well informed as to when the engineer would arrive. Speaking to a real person at all times."
P J - 16/01/2026
"Tom was a delightful man who fixed my washing machine. It’s working perfectly now. Thank you Tom."
Janet Britten - 16/01/2026
"We have never used NAC before as we have always been insured. What a fantastic company. Phoned them, explained my problem and they was out to us within 2 days. Engineer was so approachable, explained everything, gave us great advice too, on preventative measures. We definitely have a company we can trust. We won't be going anywhere else! Thanks Guys!"
Tracey Jackson - 16/01/2026
"Being an elderly person having my daughter help was a great thing."
Mr IAN CONNOR - 16/01/2026
"Kept informed of when engineer would arrive. Identified the problem quickly and was able to repair it without needing any parts. Engineer was neat and tidy."
Helen Way - 16/01/2026
Why Choose NAC?
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Same & Next Day Repairs

We aim to send an engineer on the same day of reporting the fault or the next day where possible.

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All Repairs Guaranteed

We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.

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No Hidden Charges

We understand the importance of budgeting and make sure you are fully aware of all costs in advance.

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Family Run Business

Husband and Wife team Adrian & Amanda set the standards at NAC with over 40 years experience.