Domestic Appliance Repairs by NAC

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Self-Employed Domestic Appliance Engineer – Nationwide

NAC are constantly looking for talented fully experienced self-employed domestic appliance engineers across the UK to join our network. This is an exciting opportunity to partner with the UK’s largest and fastest-growing independent out-of-warranty repair company, gain access to a constant stream of quality cash-paying work, retain 100% of your parts profit, and build your own business with full independence and strong support.

You should be a competent white goods engineer experienced in fault finding with a range of appliances including:

  • Washing Machines (Freestanding & Integrated).
  • Tumble Dryers (Freestanding & Integrated).
  • Refrigeration Products (Frost Free & American Style, Freestanding & Integrated).
  • Electric Cookers, Ovens & Hobs (Freestanding & Integrated).
  • Dishwashers (Freestanding & Integrated).
  • Gas Safe / CCN1 / CKR1 Desirable but not essential.

We are looking for self-employed engineers who are professional, self-reliant and responsible, able to manage their own workload, source their own parts, deliver outstanding customer service and build lasting customer relationships in their area. They will be able to demonstrate pride and effort in every job undertaken and will have excellent communication skills with bundles of enthusiasm.

Network Member Summary:

  • Earnings potential: Unlimited – collect call-out & labour directly from customer + retain 100% profit on all spare parts.
  • Low fixed commission: Only £25 + VAT per accepted job (regardless of job value).
  • Free City & Guilds Assured / CPD Accredited online training modules.
  • Access to ServiceMate job management system with text/email notifications.
  • Zero payment risk – payments direct to you, never out of pocket.
  • Full freedom to negotiate repeat business and keep customers forever.
  • Marketing support – national & local advertising bringing work to you.
  • Helpful support team available for technical advice & difficult parts sourcing.
  • Build your reputation – excellent customer reviews boost your own business profile.

Required Knowledge and Experience:

  • Applicants must have significant experience in repairing domestic appliances such as washing machines, dishwashers, cookers, tumble dryers and fridge freezers.
  • You need to be able to manage your own workload, source and fit spare parts, and complete repairs to a high standard.
  • You must be presentable, professional and have excellent communication skills.
  • All engineers will need a valid UK Driving Licence.

Role Overview

  • Receiving high-quality, chargeable repair bookings via ServiceMate.
  • Contacting customers directly to arrange convenient visit times.
  • Visiting clients’ homes, diagnosing and rectifying faults on all domestic appliances.
  • Collecting call-out / labour charge directly from customer on-site.
  • Sourcing, quoting, supplying and fitting your own spare parts (100% profit retained).
  • Building customer relationships for future repeat and referral business.
  • Maintaining high standards of workmanship, appearance and customer service.

Behaviours We Value

  • Self-motivated, flexible, proactive and hard-working with a positive attitude.
  • Exceptionally high standards with meticulous attention to detail.
  • Excellent communicator able to build confident, lasting customer relationships.
  • Strong time management skills and ability to prioritise effectively.
  • Ability to make quick, solid decisions and solve problems on the job.
  • Willing to embrace new tools, systems and ways of working.
  • Display respect, helpfulness and professionalism in every customer interaction.

How to Join the NAC Network

If you feel you’re a good candidate for this role, please follow the Apply Today button – share your experience, areas you cover and the appliances you repair – we’ll arrange a friendly, no-obligation chat to discuss how we can work together.

Location Nationwide Job Status Self-Employed Salary Fixed Rate
Email us for more information on [email protected]
Apply Today!

We're striving to be the best...

We’re investing heavily in training and development across the entire company to build the most recognised and trusted brand for out-of-warranty appliance repairs. In the past two years, we’ve opened our own dedicated Training Centre (City & Guilds and CPD accredited), launched a comprehensive online training portal, and doubled the size of our team. This is just the beginning – we’re committed to continuous growth and excellence for everyone who joins us.

Benefits and Development

You’ll enjoy industry-leading pay (£32,000–£35,000 pa for employed engineers, no overtime or sales required) plus a new or nearly new fully branded van, iPhone, and the latest tech to keep you connected. We invest heavily in your development with comprehensive training and support, helping you excel in a multi-brand repair environment – even if you’re not yet gas qualified.

The Difference Between Working for NAC and a Manufacturer

NAC is a true multi-brand repair service – from Beko to Miele – so every job is different, giving your skills serious variety and growth. Unlike manufacturer roles, we focus on thorough fault-finding rather than first-time fixes or heavy van stock. You’ll cover a larger area as an on-demand service, but time balances out. We emphasise proper diagnostics using test meters, ensuring customers only pay for what they need – building your expertise and confidence for future self-employment.

We Have an Excellent Reputation

Our 4.7 Trustpilot rating and glowing customer feedback prove our commitment to quality repairs and service. Working here helps you develop skills and confidence that will serve you throughout your career – especially if you aspire to go self-employed one day.

Time Off and Rewards

Enjoy 28 days holiday (including bank holidays), rising to 33 days with service. We also reward hard work with random free days or half-days off. Twice a year, we bring everyone together in Wakefield for toolbox talks, training, and social events – all expenses paid, including hotel, food, and drinks.

Mentoring – Share Your Skills

Experienced engineers can become mentors, supporting trainees over the phone or in the van (on a reduced job allocation). It’s a great way to develop leadership skills while helping the next generation – perfect if you enjoy sharing knowledge.

Trainee Engineers

No experience? No problem. We welcome enthusiastic learners over 21 with a full driving licence. You’ll start with 2 weeks at our Wakefield training centre, followed by at least 4 weeks shadowing a mentor engineer. After that, we ease you in gently with a reduced diary and close supervision. Full training typically takes 6–12 months, tailored to your progress, leading to City & Guilds accreditation.

How To Apply

If you like what you see and you’re ready to apply, simply follow the Apply Today button. If you would like to have a confidential chat to know more before applying, please drop us an email to: [email protected] and we’ll get in touch.

We’re rated Excellent on Trustpilot - Here's our latest reviews
"Easy booking. Repair guy phoned to say he would be with me in 15 mins and he was. The repair was carried out the same day. "
Ann - 16/01/2026
" Very helpful and punctual. "
Gill Lishman - 15/01/2026
"It was great to talk to a proper person who understood the problem involved. The company was so efficient keeping me up to date with regular up-dates as to when an engineer would arrive. When he did, the engineer was friendly and soon had our poorly machine up and running. Well done to you all."
David Clarke - 15/01/2026
"It was great to talk to a proper person who understood the problem I had. I was kept up to date with all that was going on and kept informed as to when the engineer was going to be at our house. The engineer was extremely efficient and friendly and soon had our machine running well. Well done to you all"
David Clarke - 15/01/2026
"Prompt, efficient service and honest advice from Paul, who came to fix our upright freezer - that it would be cheaper to buy a replacement than a new motor and gas. Some companies might have taken advantage of our lack of knowledge and insisted on replacing the worn out parts."
Clare - 15/01/2026
"Talked to Helen about arranging an engineer visit. She was very knowledgeable and polite, a very professional experience."
Graham Collins - 15/01/2026
"On time and repaired - communication was good"
Angie Brookes - 15/01/2026
"engineer was honest and helpful"
Patrick Kane - 15/01/2026
Why Choose NAC?
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Same & Next Day Repairs

We aim to send an engineer on the same day of reporting the fault or the next day where possible.

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All Repairs Guaranteed

We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.

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No Hidden Charges

We understand the importance of budgeting and make sure you are fully aware of all costs in advance.

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Family Run Business

Husband and Wife team Adrian & Amanda set the standards at NAC with over 40 years experience.