Diagnosed problem quickly. Part required came in quickly too. Max arrived at the start of the scheduled time frame (1200-1600). Done within 30 mins
Vicky is lovely. Easy to book a repair, with a friendly and sunny call.
Excellent job!!! Amazing
Phone answered quickly politely and effectively, no money taken upfront, lovely engineer came next day, fitted the new part the day after that! Extremely impressed with whole service
Vicki was pleasant and very helpful. She arranged for an engineer to come the next day, and explained he’d phone me some time today to tell me what time. In fact he rang me very soon afterwards as he was in my area, and appeared 15 minutes later. That’s service for you!
Very good job, very happy!
He was prompt and got to the problem straight away. Very polite and respectful.
Amazing customer service, very knowledgeable and great communication. Thanks Becky!
So clear, recapped, even when I misheard name as Janette! Apologies for that. Sounds helpful and cheery.
Made the call to get our company fridge repaired. Maria took the call and was so friendly and helpful. Engineer coming out tomorrow. Excellent service
Faisal was great, he persevered going out of his way to fix the issue. Great result.
Connor was very polite, engaging and efficient booking me an engineer’s visit immediately. After having had a bad experience with Pacifica Group’s system (which resulted in me cancelling them) NACs system appears much better.
