Repairman very helpful and knowledgeable-gave good advice and was able to help me come to a decision about our elderly washing machine. Very happy with the service and would certainly use it again.
This was a very easy and efficient process with a great outcome.
I made the appointment with a single easy phone call, got numerous reminders of the date/time and the engineer (Plenum?) was on time.
He quickly diagnosed the freezer issue, and fixed the problem. He also tackled a related issue at the same time.
He was polite, efficient and explained what he was doing.
We didn’t pay until the work was done, we paid the engineer by credit card on site, before leaving.
So all good from my end, would use again.
DC
Quick, efficient, professional. Took just 10 minutes to diagnose the fault, order a replacement part, and arrange a return visit to fit it.
Dishwasher broke just before Christmas Day! The engineer came out and diagnosed the problem. Although it couldn’t be fixed that day it was fixed promptly after new year. Very good service, kept up to date and engineer was very efficient.
Our repair man explained everything to us and we felt reassured that if we had anymore trouble with our dishwasher that they would be back to sort it out.
Very satisfied with the process from request to repair of oven.
Excellent service
Arrived when they said they would, did a good job. Helpful advice.
I contacted NAC about my Samsung American style fridge/freezer leaking water, they answered the call & dealt with making a booking easy & advised on a fixed labour price (exc. parts). The repair man attended was in the time slot he advised, said what he thought the issue was & proceeded to fix it without requiring any parts. Then I paid as agreed previously over the phone £85.
Appointment made quickly two hour appointment slot. Arrived on time. Friendly and honest
Only had to wait two days after calling. The engineer was friendly, professional, and he diagnosed and fixed my broken dishwasher, very quickly. Great service!
The engineer came promptly having telephoned beforehand. He identified the fault and later that morning I had a telephone call to say that the spare part was available and he would return to fix it two days later.
Prompt and efficient service.
