They were timely and responsive to the initial enquiry. They offered transparent, fair pricing and updates on timelines. They have a professional, friendly team. I would definitely recommend them.
Spoke to Kate, who listened sympathetically to our problem. She organised an engineer to visit us in a couple of days. We hope to have things sorted soon.
Maria was so efficient, polite and helpful when I called to book a repair. I hope the service I receive from the engineer is the same!
Very friendly and helpful
Very helpful
Speedy response to my call. Clear and concise conversation. Covered all my questions/ enquiry. Thank you
A great experience on the phone with Becky and guided me through how things will work
Nick, the engineer, was brilliant. Did a really good job, was very proficient, and was polite and courteous.
Polite and helpful engineer was able to fix the issue on return visit. Fault was a split in a rubber hose and disappointing that he did not have one on the van or that they did not hold one in stock. Do not understand why postage for the part is not free as thought that NAC would be able to get a deal on volume of sales for free postage.
Polite, friendly and could fit an appointment in around my schedule.
My call was answered almost immediately, costs were clearly explained and an appointment was made with in 1 working day.
Nice to speak to pleasant (actual) person
A lovely young woman very easy to deal with and very polite
