Got off to a bad start by not sending the promised text the evening before with expected arrival time, but they sent one once prompted first thing in the morning.
The engineer cam within the time window, seemed to really know his stuff, and had it back working, with a suggestion on how to avoid the problem in future
Good fast response to enquiry. Came next day. Repaired tumble drier & went away and organised ordering a part and arranging a further visit to repair grill. Thank you
Ben arrived on time. He took time to check the problem on our cooker. He gave us repair options and left us eith a working cooker
Very easy to arrange in one phone call.
Engineer came round and fixed the dishwasher the next day in 10 minutes, and saved me a lot of time and hassle having to replace an integrated dishwasher. Fully recommend
Yvonne was superb. Friendly, fast and explained everything I needed to know. Many thanks
Great experience.
Maria was very polite and helpful
Double the price I was first quoted which isn’t great but very smooth, professional communication; clear and provided ease of mind. Thanks … Connor was happy to go over the options and work around our availability reassuring us there was a 90 day guarantee and assistance for 12 months at a discounted rate. So far, great service
Initial contact very informative and helpful. Paul the engineer was also very helpful making the whole process hassle free. His visit was very professional and gave advice on washing machine care. Thank you
Prompt answer. Clear line and precise questions asked as to what I wanted. Clear response as to what was going to happen next. Repair planned by agreement for next day.
Appointment booked promptly, time notified in advance, engineer on time and very helpful, tidy and thorough. Explained what he was doing throughout and what potential issues and solutions to potential flood warning there might be and provided advice for future use, would definitely use again.
Very good installers
Friendly, efficient call. Gave all relevant details in a clear, concise manner.
