Our Reviews

Efficient and friendly

I called as my daughter’s freezer door wasn’t closing property. My call was received well and advised accordingly. I was given information on price and times available as my daughter worked til 5pm. Appointment was suitable to her and the engineer arrived promptly. He fixed the issue and we are very happy with the service. Not forgetting to add text messages received on update of appointment and I could text back as I needed to and response came.

Professional and knowledgeable about products, highly recommend

Our experience of this company was very positive. Danny was efficient and pleasant and we were kept informed about timings and progress. We would recommend this company.

Alexsander arrived when he said, he telephoned first which was great. He was efficient and helpful and fixed the problem with my washing machine . He also told me he could fix microwaves and ovens and dishwashers which is really useful to know for the future in case!

Excellent service office and engineering

Amazing service, received up to date texts saying what time gap he will arrive and his name, and would message when he was on route to me. Fixes machine and explained what was wrong. 100% will use them again if I need too.

Communication was very good and Danny was pleasant and efficient. He was extremely patient with a tricky repair. I felt the pricing system worked well in my case although I can understand the clients dismay to be charged nearly £100 to be told in 5 minutes that their appliance was a write-off. I would not hesitate to recommend this company to others.

Very pleasant and accommodating in trying to fit visit in at short notice. Engineer also prepared to wait until we’d got back from hospital visit.

From start to finish we were very impressed with the level of service from NAC. Our washing machine refused to work anymore. From the initial phone query with Maria, who clearly explained the price, terms of service & payment, the follow up call next morning to give us a timescale of when the work would be done, with half an hour’s prior notice as to when we could expect an engineer to arrive. The engineer, Ashley, was excellent, very friendly, completed the work quietly & efficiently, found the problem (two mangled pennies stuck in the filter!) & left no mess. The £98 for call out, service, including VAT saved us a potential few thousand pounds on a new machine, with a next day appointment. Well worth it. He even advised me how to defrost a large freezer (I asked). We would highly recommend this company. Thank you.

Polite great customer rapport her alone sold me the job

Excellent communication, arrival on time, patient and helpful advice given after thorough examination of appliance.