Maria was super helpful and friendly. She made the whole booking process stress free and had a visit from an engineer scheduled in at the earliest possible opportunity. She explained the call out fee and what that includes and doesn’t include. Fantastic customer service. Thanks Maria!
Cheerful helpful lady!
Friendly over the phone and understood what I wanted. No messing around and explained their procedure clearly. Cheers.
Helpful call handling and booked an appointment without any fuss. I like the idea of knowing the costs up front – wish more people would do that
Great customer service.
Maria was very friendly and efficient. Made all the costs clear and explained the process of getting the repair done. Very helpful. Would recommend NAC to everyone needing a fast repair.
The problem with the dishwasher was identified and the cause of the problem explained ( a leak from the sink that was not known about). A replacement part was ordered, came swiftly and was replaced. No mess and very pleasant service. Seemed good value and I would use NAC repairs again
Operator Becky was extremely helpful very clear in process and efficient. Super fast arranged visit of named engineer and confirmed we would be advised expected time slot of visit.
Email confirmation received immediately could not have been easier.
Having been let down by one firm I contacted NAC. I had an engineer come the next day to fix my oven. He changed one element and found that there was also a problem with the other so had to order the part. He came back a few days later and rectified the fault. The engineer was very prompt attending at the time he said, he was a really pleasant chap and extremely efficient. I would recommend this firm.
Phone call was very helpful and person was great to talk to. Thank you.
No quibble about the service and the repair. It would helpful to know the ETA rather than a five hour slot!
Next day service although we had to wait a few days for parts to arrive. Very friendly Engineer who explained every step in the process.
