Excellent service with call out fee and repair time in one reasonable payment. My appliance required a new part and this was ordered on a Friday and fitted on the following Monday.
Good communication for arrival time and easy fix of washing machine door
The person I spoke to was very helpful, answered all my questions, took all information required and extra on how the engineer can get access to my apartment block. She was polite and listened very well to my explanations.
I spoke with Yvonne and explained my problem. She was very friendly and understood exactly what I was saying. Fitting in with me to get an engineer out the next day. Explaining clearly to me what the next steps would be.
Very quick and excellent service.
Definitely recommend.
Very easy phone conversation. Problem discussed and appointment arranged quickly and easily.
Got through straight away. Becky was very polite and helpful. She asked about the problem, offered a call out date and explained the upfront call out fees including labour. Very good service.
Clear communication and efficient.
I was very happy with the repair service I received. The engineer arrived within the allotted time frame. He checked what the problem was with my oven, fan not working, and was able to identify the problem. He was able to fix it with no parts needed and also showed me how to fix it if it happened again. He also replaced the oven light as we had not been able to get the cover off, even though it was not on the original job list. Although not big issues we were very happy with our repair.
Phoned Monday, engineer booked for Wednesday
Fast efficient and precise friendly service couldn’t ask for more
Dishwasher fault and Sharon booked the repair very quickly and professionally. Many thanks, Harrie
