Phone call warning 25 minutes ahead of arriving, both men pleasant and very capable. Diagnosed and sorted my problem very ably, no mess and 2 extra small jobs kindly done at the same time.
Only criticism not about work or workers but I would have liked a shorter time slot quoted ahead of time – a 7 hour slot was a bit excessive especially as it was a text requiring Yes or No answer
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.