The service from this company is outstanding . Friendly and helpful customer service . The engineer came the following and rang to tell me the exact time he was arriving . He sorted out my smeg cooker that wasn’t heating and also explained why it went wrong . I can’t praise this company enough . Very fair price with no hidden costs . Would fully recommend
Phoned up on a Friday, had someone booked in for a cooker repair on the following Tuesday. The individual repairer gets in contact books in a time. Paul was on time, repaired the cooker really quickly and knew what he was doing. Very professional and easy to use. £90 for the repair, didn’t need any spare parts so was even easier. Paid by card.
Set up repair online through the insurance company for a Monday. NAC were the company that they allotted. Engineer came out had to order a part. Got a phone call a few hours later to say they would be back Wednesday same engineer arrived 7.30am. Perfect!
prompt service
Fast efficient service. Excellent communication and customer support and info. Would highly recommend.
A customer-first experience. I was kept fully informed (by email) about the two visits and was impressed by the way Paul created a temporary solution of the washing machine’s door-catch problem so that I was able to wash clothes during the short wait for a replacement door-catch. Very important to me since I have an invalid wife
Appointment within 2 days of contacting NAC, part required was quickly identified and ordered. Fitted within 4 days after that. Very knowledgeable and professional, left area clean and tidy and, more importantly, my washing machine working well.
Yvonne was very helpful, professional and friendly and arranged an appointment with engineer to call promptly.
He was very nice person who fitted element
Had a great experience with NAC when my AC decided to give up on the hottest day of the year (of course 🙄). Their technician showed up right on time, diagnosed the problem in minutes, and had it up and running faster than I could say “heatwave.” Super professional, transparent pricing, and they even cleaned up after! Definitely earned my trust. I’ll be calling them again if anything else breaks.
Highly recommended.
The engineer was very efficient,helpful & polite.
Great service.
Straightforward and booked in straight away
