Engineer came within a day, arrived in time specified and kept me informed by phone. Not always the case! He sorted out my dishwasher and also gave me useful advice on its use. Very reasonably priced also. Would definitely recommend.
From booking, which was simple and easy, to pre visit communication and then the repair itself, cannot fault NAC.
They clearly understand the customer journey and how to manage expectations. Whilst the repair itself was relatively easy, they handled it with professionalism and great care for my elderly father in law. Would highly recommend and wouldnt hesitate to use again in the future.
Repair service was good, bit it took three weeks to get the part
Excellent service
Very efficient and swiftly arranged appointment for domestic cooker repair.
Quick and simple
Easy arrangement to get a washer repair service. Lovely to discuss problem over the phone before visit.
Made an appointment over the phone nice and easy. Paid the fee, which included all the labour and callout.
James, the engineer, came and identified the problem on my American fridge freezer. They ordered the part and got back to me very quickly to replace it. Would definitely use them again. Good service!!!
Got my detailsand arranged visit very efficiently.
Great telephone manner. Very polite and customer focused. Explained everything and very accomodating
Rebecca was polite friendly and reassuring.
Clear to understand
NAC and their engineer replied so promptly to my first enquiry. The ease of organising the follow up appointment was good. Their engineer was on time and carried out the work with diligence and comleft everything neat and tidy afterwards. Highly recommend this company.
