Very clear on arrival good engineer who knew how to tackle problem. Even got the small part for free
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Very clear on arrival good engineer who knew how to tackle problem. Even got the small part for free
I had a Miele washing machine for 16 years but the motherboard went and tripped our the electricity. The guy arrived and diagnosed the problem and ordered a new part for the next day. It didn’t work but he didn’t charge for that. That was really good 👍
Great experience throughout. The lady on the phone was helpful and it was very clear what would be included in the call-out charge. The engineer came out the next working day and fixed my washing machine with no additional charge. I wouldn’t hesitate to use this company again.
Communication by email and text was excellent.
The engineer, who was smart, personable and very knowledgeable arrived on time; he set to work having ascertained the problem and rapidly found the fault.
He then appraised us of the problem and then resolved it.
Very nice, polite the line was bad but all ok by me
Fast efficient call with Kate with engineer booked in for next day. Thank you.
Phone answered immediately by very pleasant and efficient lady. Visit arranged for next day. Excellent service.
This is an excellent company. With one call, the problem explained, the engineer called within a few minutes, discussed the problem, identified the fault, ordered the part and came 2 days later when the part arrived and fixed our oven. The engineer was excellent at communicating and the service was quick, and excellent – I couldn’t recommend this company more to anyone with any appliance breakdown. So impressed.
Very nice person I spoke to very efficient and helpful all in all excellent
Sharon was very nice and helpful on the phone. Highly recommend
Excellent experience from start to finish. Initial visit was next day and problem identified within a few minutes. Parts were ordered there and then and despite the Miele machine being quite old an appointment was made for the repair to be carried out within a couple of working days.
Nathan worked quickly and explained what he needed to do. When he had finished he cleaned up leaving the area as if he hadn’t been there.
Brilliant service throughout. Thank you.
Sharon was very helpful and explained the process