Good engineer (Mike)
Good service..
thanks
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Good engineer (Mike)
Good service..
thanks
The repair to our fridge-freezer involved only the ‘door open’ alarm, so it was not urgent. I was able to book a repair online over the weekend for Tuesday. With the acknowledgement came our engineer’s direct phone number, and I was able to send him a text on Monday asking him to confirm his ETA. In fact shortly afterwards he phoned me to see if we were in. His job that day took him close to our house, so our repair was done sooner than we thought. Very friendly and helpful engineer Mark! Will call on him again if we need to.
Great service repaired our oven with no problems
Leesa was polite and clear. Call out booked at a convenient time and the process well explained . Thank you
Leesa answered my call very promptly. She was very friendly and professional. She took a note of the appliance issues and clearly explained the charges. I received a text whilst still on the call confirming an appointment date which was reassuring. I only called just before 5pm on a Wednesday & the appointment is on Friday so a very prompt service.
Quick and easy to arrange an engineer . Becky was super helpful over the phone and the engineer has called and will be here within 24 hours. Just hope he can complete the repair.
Very helpfuland informative
Price given date given expectations managed of the appt with engineer becky extremely patient and so helpful thankyou
Clear friendly lady, listened to my concern . Any questions answered .
Fantastic- so far!
Saw local fridge/freezer repair on line offering same day/ next day service.
Rang to book home visit: call answered quickly by Becky- friendly, professional & stated that engineer would call sometime pm to arrange time.
Within 5 minutes engineer (Lee) rang to enquire re problem, gave some advice & arranged time.
All really painless, very reassuring and looking forward to having my fridge/ freezer diagnosed, repaired & working again.
Friendly efficient advisor
Best experience from start to finish. Kept very well informed throughout. Friendly, efficient engineer. Very happy.