Ken is really friendly, efficient, knowledgeable and always turns up on time – will definitely get back in touch if my machines break down in future!
The hinges had failed on the main oven door of my Smeg range cooker. The engineer arrived promptly as advised and the first visit was only a few minutes as the engineer said what the problem was and explained what would be needed in a matter of a couple of minutes. He contacted the office and I was called back within a few minutes to advise the parts were available. A second visit was arranged a couple of days later. The second visit was equally quick and efficient as the engineer was very familiar with the cooker, and fitted the parts and returned the oven to its previous efficient self. The engineer was very polite, and knowledgeable which gave me confidence. A clean, tidy and efficient process meant the repair was done in half an hour. I was very pleased to see my 20 year old Smeg range back to its former condition. Thank you very much!
The engineer visited and fixed my tumble dryer. Good level of service and id use them again.
Easy to book, excellent communication from engineer and punctual arrival at our house. Sadly our machine was beyond economical repair as the expensive replacement part and labour charges required to get it working again would have been as much as a new machine. We were advised to use John Lewis or ao as they provide good service and a decent guarantee.
Quick efficient service expertly done.
Arrived on time.
Excellent service and rapid service. Explained clearly the fault and returned promptly when sourced the part
Excellent service throughout. The booking process was very simple via NAC and the engineer arrived promptly and was courteous and professional.
It was straightforward booking a visit. The engineer contacted me to arrange a day and two hour time slot for the visit. He sent a further message to say he would be one hour earlier than expected. He repaired the machine with minimal disruption. Would use services again.
Very pleasant and polite engineer he was quick and efficient
Excellent service from start to finish for my Bosch dishwasher door repair!
Good communication before the engineer arrived.
Mustafa repaired the door and got my dishwasher working again very quickly .
I would highly recommend him to anyone needing a speedy repair of their dishwasher.
Fridge door not closing. Andrew came was really friendly and explained the problem. Came to a solution and fixed it. Absolutely no problem. He was quick and efficient. Would use again for sure
