Our Reviews

The website was easy to navigate. A telephone number is available, a helpful and real person answers. The response was speedy, Haydn surveyed the work on the Monday, I was given the option to proceed with the work, a quote for the ‘parts’ given by email. Haydn completed the work on the Friday. Haydn was polite, explained the reason for the mal- functioning cooker, and cleaned up before he left. I would not hesitate to recommend this company.

Danny was professional but friendly and took the time to explain what was wrong, what needed mending and just incredibly informative. He seemed genuinely happy to answer any questions that I had.

Super quick and efficient.

Great repair. Thanks

Great service. – very nice engineer

Repair guy couldn’t have been more helpful, solved the problem in no time.

Very quick with the engineer coming and fixed the problem and kept up to date.

My burners weren’t working properly. The engineer from NAC fixed them and explained the problem.
I’m happy with the result and the engineer attitude as he was friendly, polite and helpful.

Pleasant and very helpful engineer. Gave us some useful information to make using machine more efficient

My 4 year old dishwasher displayed a pressure system fault code so I rang NAC on a Friday and spoke to a lovely lady who arranged an engineer to visit. James came on the following Tuesday, on time and proved to be a polite and knowledgeable engineer. He gave me a lot of information regarding the fault and what dishwasher programs to use. I had to order a replacement item and received the invoice within the hour on my phone. After paying I received an appointment and James returned within a few days with the new part. Unfortunately the fault hid another defect and I went through the same quick procedure to buy the new part. Amazingly NAC refunded the whole of the previous cost, which I did not expect. Within a few days James visited and conducted a successful repair. I only paid for 1 call out charge and the replacement part. Well done NAC.

Job done, but we weren’t able to pay via his chosen route, «nettle»? Please ask him to give us bank details so we can pay what he deserves.

Becky on the phone was very helpful and Chris, the technician who came the next day knew exactly what was wrong. He made sure the oven was usable temporarily until spare parts arrived, then came back to complete the repair. I can’t fault the service.